777gd Privacy Policy
Your privacy matters to us. This policy explains exactly what data 777gd collects from Bangladesh players, why we collect it, how it is protected, and what rights you have over your own information.
1Introduction
This Privacy Policy describes how 777gd ("the Platform", "we", "us", "our"), the operator of the website at 777gd.bio, collects, uses, stores, and protects the personal information of users ("you", "your") who access or use its services. 777gd is committed to protecting the privacy and security of all personal data entrusted to it by its users. This policy has been prepared in accordance with generally accepted data privacy principles and applies to all Bangladesh players and users of 777gd.bio.
By registering an account, depositing funds, or otherwise using 777gd.bio, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. If you do not agree with this policy, you should not use the 777gd platform. This policy should be read alongside our Terms & Conditions, which govern your use of the platform as a whole.
2Information We Collect
777gd collects only the personal data that is necessary for the provision of its services, the fulfilment of its legal obligations, and the protection of its platform against fraud and misuse. The following table summarises the categories of personal data collected, the specific data points within each category, and the primary purpose for which each category is collected.
| Category | Data Collected | Purpose |
|---|---|---|
| Registration Data | Mobile number, date of birth, preferred payment method | Account creation, age verification, communication |
| KYC / Identity Data | NID, passport, or government-issued ID; selfie or photo verification | Identity and age verification, fraud prevention, regulatory compliance |
| Transaction Data | Deposit amounts, withdrawal amounts, transaction timestamps (BST), payment method used | Financial record-keeping, anti-money laundering checks, dispute resolution |
| Usage & Technical Data | IP address, device type, browser type, session duration, pages visited, game history | Platform security, fraud detection, responsible gaming monitoring, service improvement |
| Communications Data | Support ticket content, emails sent to [email protected], in-app messages | Customer support, dispute resolution, service quality review |
3How We Use Your Information
The personal data collected from 777gd users is used strictly for the purposes identified at the time of collection and as described in this Privacy Policy. 777gd does not use personal data for purposes that are incompatible with those stated at the point of collection. The primary purposes for which personal data is processed are:
- To create and manage your 777gd account, including verifying your identity and age in accordance with our KYC requirements.
- To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, USDT, and other supported payment methods, and to maintain accurate financial records of all transactions.
- To detect, investigate, and prevent fraud, money laundering, underage gambling, and other prohibited activities, and to comply with applicable anti-money laundering regulations.
- To provide customer support, handle complaints and disputes, and communicate with you regarding your account, including security alerts and service notifications.
- To monitor platform activity for responsible gaming compliance, including tracking session durations, deposit patterns, and self-exclusion status in accordance with our Responsible Gaming Policy.
- To improve the 777gd platform's performance, user experience, and game selection by analysing aggregated and anonymised usage data — not individually identifiable data — for internal product development purposes.
777gd does not use your personal data for direct marketing communications unless you have explicitly opted in to receive such communications. You may opt out of any promotional communications at any time by contacting [email protected]. 777gd will never sell, rent, or trade your personal data to any third-party organisation for their own marketing purposes.
4Legal Basis for Processing
777gd processes your personal data on one or more of the following legal grounds, depending on the category of data and the purpose for which it is processed:
- Contractual necessity — processing required to perform the contract between you and 777gd, including account management, payment processing, and the provision of gaming services.
- Legal obligation — processing required to comply with applicable laws and regulations, including KYC verification, anti-money laundering checks, and age verification.
- Legitimate interests — processing carried out in 777gd's legitimate business interests, including platform security monitoring, fraud detection, and aggregated analytics for product improvement, provided such interests do not override your fundamental rights.
- Consent — where processing is based on your consent (for example, opt-in marketing communications), you may withdraw your consent at any time by contacting [email protected], without affecting the lawfulness of processing that occurred prior to the withdrawal.
5KYC & Identity Verification
777gd is required by its responsible gaming commitment and good-practice platform standards to verify the identity and age of all registered users through a Know Your Customer (KYC) process. KYC verification is mandatory and must be completed before a user's first withdrawal request is processed. The KYC process requires users to submit:
- A valid government-issued photo identity document — acceptable documents include a Bangladesh National ID (NID), passport, or birth registration certificate for users under 30.
- A clear selfie or photograph of the user holding their identity document, to confirm the document belongs to the account holder.
- Proof of the payment method used for deposits — for bKash, Nagad, Rocket, or Upay, this means a screenshot of the registered mobile wallet showing the account holder's name.
6Payment Data & Financial Information
777gd processes financial transaction data — including deposit amounts, withdrawal amounts, payment method identifiers, and Bangladesh Standard Time (BST) transaction timestamps — as a necessary part of operating a payment-enabled platform. This data is used for financial record-keeping, regulatory compliance, anti-money laundering monitoring, and the resolution of payment disputes.
777gd does not store full mobile banking credentials (e.g. full bKash PINs, Nagad passwords). Payment transactions are facilitated through the APIs of third-party payment providers (bKash, Nagad, Rocket, Upay), and those providers' own privacy policies govern the data they collect and hold on their own systems. For USDT cryptocurrency deposits, blockchain transaction hashes are recorded as part of the transaction record but do not constitute personal data under standard data privacy frameworks.
- Transaction records are retained for a minimum of five years from the date of the transaction, in accordance with standard financial record-keeping requirements.
- No full card numbers, CVVs, or bank account numbers are stored by 777gd. Payment method data stored by 777gd is limited to the last four digits of a mobile number (where used as a wallet identifier) and a transaction reference code.
- Where a chargeback, reversal, or disputed transaction arises, 777gd may share the relevant transaction record and supporting documentation with the relevant payment provider for the purpose of resolving the dispute.
7Cookies & Tracking Technologies
777gd.bio uses cookies and similar browser-based tracking technologies to ensure the platform functions correctly, to secure user sessions, and to collect anonymised analytics data for internal platform improvement. Cookies placed by 777gd fall into three categories:
- Strictly necessary cookies — these are essential for the platform to function. They manage your login session, maintain your authenticated state while navigating the site, and protect against cross-site request forgery (CSRF). These cannot be disabled without breaking core platform functionality.
- Analytics cookies — 777gd uses first-party analytics cookies to collect aggregated, anonymised data about how users navigate and interact with the platform. This data informs platform improvements and is never linked back to an individual user's identity.
- Preference cookies — these store non-sensitive display preferences (such as language selection) to improve your experience on return visits. They do not store personal data or track your activity on other websites.
777gd does not place third-party advertising or retargeting cookies on your device. No ad networks, social media trackers, or affiliate tracking pixels are embedded in 777gd.bio. You may manage cookie preferences through your browser settings. Disabling strictly necessary cookies will prevent you from logging into your account and using the platform's core features.
8Data Sharing & Third Parties
777gd does not sell, rent, or trade your personal data. Personal data is shared with third parties only in the following strictly limited circumstances, and only to the extent strictly necessary for the stated purpose:
- Payment processors — bKash, Nagad, Rocket, Upay, and USDT network operators receive only the transaction data necessary to process your specific deposit or withdrawal. They do not receive your full identity profile.
- KYC verification partners — where 777gd uses a third-party identity verification service to process KYC submissions, that service receives only the documents you submitted and is contractually bound to use them solely for verification purposes.
- Legal and regulatory authorities — 777gd will disclose personal data to law enforcement or regulatory bodies where required to do so by a valid legal order, court order, or applicable law. 777gd will, where legally permitted, notify affected users of any such disclosure.
- Platform infrastructure providers — cloud hosting and server infrastructure providers that process data on behalf of 777gd are contractually bound by data processing agreements that restrict their use of personal data to the provision of infrastructure services only.
All third parties with whom 777gd shares personal data are required to maintain appropriate technical and organisational security measures to protect that data. 777gd does not transfer personal data to countries or territories that do not provide an adequate level of data protection without implementing appropriate safeguards.
9Data Retention
777gd retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply: account registration data and KYC documents are retained for the duration of the account relationship and for a minimum of five years following account closure; transaction records are retained for a minimum of five years from the transaction date; communications data (support tickets, emails) is retained for three years from the date of the communication; analytics and technical data in anonymised form may be retained indefinitely for platform improvement purposes.
Upon account closure, 777gd will delete or anonymise all personal data that is no longer required to be retained by law or for legitimate business purposes, within 90 days of the closure date. Anonymised or aggregated data that cannot be linked back to any individual may be retained beyond this period for analytical purposes.
10Your Rights Over Your Personal Data
777gd respects your rights over your own personal data. Subject to applicable law and the platform's legitimate operational requirements (including regulatory obligations), you have the following rights:
- Right of access — you may request a copy of the personal data that 777gd holds about you. 777gd will respond to access requests within 30 days of receipt.
- Right to rectification — if you believe that personal data 777gd holds about you is inaccurate or incomplete, you may request that it be corrected or updated.
- Right to erasure — you may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to 777gd's legal obligations to retain certain data.
- Right to restriction of processing — you may request that 777gd restrict the processing of your personal data in certain circumstances, for example while the accuracy of your data is being verified following a rectification request.
- Right to object — where 777gd processes your personal data on the basis of its legitimate interests, you have the right to object to that processing. 777gd will cease processing unless it can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms.
To exercise any of these rights, please submit a written request to [email protected], including your registered mobile number and a description of the right you wish to exercise. 777gd will acknowledge your request within 5 business days and provide a substantive response within 30 days. Some requests may require identity verification before they can be processed, to ensure that personal data is not disclosed to unauthorised parties.
11Data Security
777gd implements a comprehensive set of technical and organisational security measures to protect all personal data held on its platform against accidental loss, unauthorised access, alteration, disclosure, or destruction. Key security measures in place include: 256-bit SSL/TLS encryption for all data in transit between users and 777gd servers; AES-256 encryption for all sensitive data stored at rest; OTP-based two-factor authentication for all user account logins; automated intrusion detection and session anomaly monitoring; access-controlled internal data systems with role-based permissions; and regular security audits and vulnerability assessments by qualified personnel.
While 777gd takes all reasonable precautions to protect personal data, no internet-based platform can guarantee absolute security. Users are advised to take their own security precautions — including using a unique, strong password for their 777gd account and keeping their registered mobile device secure — to minimise the risk of unauthorised access to their account. If you suspect that your account has been compromised, please contact [email protected] immediately.
12Changes to This Privacy Policy
777gd reserves the right to update or amend this Privacy Policy at any time. Where a change is material — for example, where we begin collecting a new category of personal data, change the purposes for which existing data is processed, or change our data-sharing arrangements — 777gd will notify active users by posting a prominent notice on the platform and, where appropriate, by sending a notification to the registered mobile number on file.
The date shown in the 'Last updated' bar at the top of this page reflects the date of the most recent revision. Continued use of 777gd.bio following the publication of a revised Privacy Policy constitutes acceptance of the updated policy. If you do not agree with any amendment, you should cease using the platform and may contact [email protected] to arrange closure of your account.
13Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy, your personal data, or the way in which 777gd processes your information, please contact our support team in writing. All privacy-related enquiries, data access requests, rectification requests, erasure requests, and objections to processing should be addressed to our support email. Please include your registered account mobile number (not your password) in all privacy-related correspondence so our team can locate your account and respond accurately.
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